Effective Date: 31st Dec 2025

1. Introduction

Livelythingstodoindubai.com ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website at www.livelythingstodoindubai.com ("Website") or use our tourism information services ("Services").

We are registered in Dubai, United Arab Emirates, and comply with applicable UAE data protection laws, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and its implementing regulations.

By accessing our Website or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our data practices, please do not use our Website or Services.

2. Data Controller

For the purposes of applicable data protection laws, Livelythingstodoindubai.com is the data controller responsible for your personal data.

Contact Details:

Email: [email protected]

Website: www.livelythingstodoindubai.com

3. Definitions

"Personal Data" means any information that identifies or can be used to identify a natural person, directly or indirectly.

"Processing" means any operation performed on personal data, including collection, recording, storage, retrieval, use, disclosure, transfer, or deletion.

"Data Subject" means an identified or identifiable natural person whose personal data is processed.

"User" means any individual who accesses our Website or uses our Services.

"Third-Party Services" means external businesses, attractions, tour operators, booking platforms, and other service providers featured or linked on our Website that are not owned or controlled by us.

"User Content" means reviews, comments, photographs, ratings, or other materials submitted by users to our Website.

4. Personal Data We Collect

We collect personal data in the following ways:

4.1. Information You Provide Directly

When you interact with us, you may provide:

Contact Information: Name, email address, telephone number, and country of residence.

Account Information: Username, password, and profile details if you create an account on our Website.

Communication Records: Content of emails, messages, enquiries, and correspondence with us.

User Content: Reviews, comments, ratings, photographs, and other content you submit to our Website.

Newsletter Preferences: Your email address and communication preferences when subscribing to our newsletter or updates.

Survey Responses: Information you provide when participating in surveys, competitions, or promotional activities.

4.2. Information Collected Automatically

When you visit our Website, we may automatically collect:

Device Information: IP address, browser type and version, operating system, device type, and screen resolution.

Usage Data: Pages visited, time spent on pages, links clicked, referring URLs, search queries, and navigation patterns.

Location Data: General geographic location derived from your IP address.

Cookies and Tracking Technologies: Information collected through cookies, pixels, and similar technologies (see Section 10).

4.3. Information from Third Parties

We may receive personal data from:

Social Media Platforms: If you interact with our content on social media or log in using social media credentials, we may receive profile information permitted by your privacy settings.

Analytics Providers: Aggregated and anonymised insights about website visitors from analytics services.

Advertising Partners: Information about how you interact with advertisements directing you to our Website.

5. Purposes of Processing

We process your personal data for the following purposes:

5.1. Service Delivery

To provide access to our Website and tourism information content.

To display guides, recommendations, itineraries, and travel tips.

To enable you to submit and view reviews, comments, and ratings.

To manage your account if you register on our Website.

To respond to your enquiries and support requests.

5.2. Communications

To send you our newsletter, travel updates, event notifications, and promotional content (with your consent where required).

To personalise communications based on your interests and browsing behaviour.

To notify you of changes to our Website, Services, or policies.

5.3. Website Improvement

To analyse website traffic, user behaviour, and content performance.

To improve website functionality, content relevance, and user experience.

To conduct research and develop new features or content.

To diagnose technical issues and maintain security.

5.4. Advertising and Marketing

To display relevant advertisements on our Website and third-party platforms.

To measure the effectiveness of advertising campaigns.

To understand our audience demographics and interests.

5.5. Legal and Compliance

To comply with applicable laws, regulations, and legal obligations in the UAE.

To establish, exercise, or defend legal claims.

To detect, prevent, and address fraud, security breaches, or violations of our terms.

6. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Where we rely on legitimate interests, we have assessed that our interests do not override your fundamental rights and freedoms.

7. Data Sharing and Disclosure

We do not sell your personal data. We may share your data with the following categories of recipients:

7.1. Service Providers

We engage trusted third-party service providers who assist us in operating our business, including:

Hosting and cloud storage providers

Email and newsletter platforms

Analytics and reporting tools

Content delivery networks

Customer support tools

These providers process data on our behalf and are contractually bound to protect your information.

7.2. Advertising Partners

We work with advertising networks and partners who help us display relevant advertisements. These partners may collect information about your browsing activity across websites. Data shared is subject to their respective privacy policies.

7.3. Social Media Platforms

If you share our content on social media or interact with embedded social media features, those platforms may collect information about you according to their privacy policies.

7.4. Professional Advisors

We may share data with our legal, accounting, or professional advisors where necessary for business operations or legal compliance.

7.5. Legal and Regulatory Authorities

We may disclose personal data when required by UAE law, court order, or government authority, or to protect our legal rights, property, or safety.

7.6. Business Transfers

In the event of a merger, acquisition, reorganisation, or sale of assets, your personal data may be transferred to the successor entity. We will notify you of any such transfer and any changes to this Privacy Policy.

8. International Data Transfers

Livelythingstodoindubai.com operates in the United Arab Emirates and serves visitors from around the world. Your personal data may be transferred to and processed in countries outside the UAE.

When we transfer personal data internationally, we implement appropriate safeguards to protect your information, including:

Ensuring recipient countries have adequate data protection laws;

Using contractual clauses that require recipients to protect data to equivalent standards; and

Obtaining your explicit consent where required.

By using our Website, you acknowledge and consent to the transfer of your data to jurisdictions that may have different data protection standards than the UAE.

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

After the retention period expires, we securely delete or anonymise your data unless a longer retention is required by law.

10. Cookies and Tracking Technologies

10.1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites recognise your device, remember your preferences, and improve your browsing experience.

10.2. Types of Cookies We Use

10.3. Third-Party Cookies

Our Website may use cookies from third-party services, including:

Google Analytics — for website traffic analysis

Google Ads — for advertising and remarketing

Meta Pixel — for social media advertising and analytics

Other advertising networks — for targeted advertising

These third parties have their own privacy policies governing the use of cookies.

10.4. Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to view cookies stored on your device, delete individual or all cookies, block cookies from specific or all websites, and set preferences for first-party and third-party cookies.

Please note that disabling certain cookies may affect website functionality.

11. Your Data Protection Rights

Under UAE data protection laws and applicable regulations, you have the following rights:

11.1. Right of Access

You have the right to request a copy of the personal data we hold about you and information about how we process it.

11.2. Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data.

11.3. Right to Erasure

You have the right to request deletion of your personal data where the data is no longer necessary for the purpose it was collected, you withdraw consent (where consent was the legal basis), or the data was unlawfully processed.

11.4. Right to Restriction

You have the right to request that we restrict processing of your data in certain circumstances, such as when you contest its accuracy or object to processing.

11.5. Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller where technically feasible.

11.6. Right to Object

You have the right to object to processing based on legitimate interests or for direct marketing purposes. We will cease processing unless we have compelling legitimate grounds.

11.7. Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw consent at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.

11.8. Exercising Your Rights

To exercise any of these rights, please contact us at:

Email: [email protected]

We will respond to your request within thirty (30) days. We may request verification of your identity before processing your request.

12. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

Secure socket layer (SSL) encryption for data transmission

Access controls limiting data access to authorised personnel

Regular security assessments and updates

Secure storage with reputable cloud service providers

While we take reasonable precautions, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

13. Third-Party Links

Our Website contains links to third-party websites, booking platforms, attractions, tour operators, and other services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party website you visit.

When you click on affiliate links or book services through third-party providers featured on our Website, your interactions are governed by those providers' privacy policies.

14. User Content

14.1. Public Visibility

Reviews, comments, ratings, and other User Content you submit may be publicly visible on our Website. Please do not include personal information in User Content that you do not wish to be publicly accessible.

14.2. Moderation

We may review, moderate, edit, or remove User Content at our discretion. We do not guarantee the accuracy, completeness, or reliability of User Content submitted by other users.

14.3. Licence to User Content

By submitting User Content, you grant us a licence to use, display, and distribute such content as described in our Terms and Conditions.

15. Children's Privacy

Our Website and Services are not directed at individuals under the age of eighteen (18). We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child, we will take immediate steps to delete such information.

If you believe we have collected data from a minor, please contact us at [email protected].

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.

Material changes will be communicated by posting the updated policy on our Website with a revised "Effective Date."

We encourage you to review this Privacy Policy periodically. Your continued use of our Website after changes take effect constitutes acceptance of the updated policy.

17. Complaints

If you believe we have violated your data protection rights, you have the right to lodge a complaint with the relevant data protection authority in the UAE.

We encourage you to contact us first at [email protected] so we can address your concerns directly.

18. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Livelythingstodoindubai.com

Email: [email protected]

Website: www.livelythingstodoindubai.com

By using our Website, you acknowledge that you have read, understood, and agree to this Privacy Policy.